01 Directory record
Service, provider and regulatory context
- Provider
- Gemcare South West Limited
- CQC provider ID
- 1-891639347
- CQC location ID
- 1-10364404870
- ODS code
- VNHR5
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Plymouth
- ONSPD CCG
- E38000230 · NHS Devon CCG
- Brand
- BD214 · BRAND Cera Care
- Latest directory check
- 23 October 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 19 February 2021
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Inadequate
- Rating publication date
- 23 October 2025
- Inherited rating
- No
- UPRN
- 100040506616
- Coordinates
- 50.3818880, -4.0427730
- Parliamentary constituency
- South West Devon
- Provider Companies House number
- 08611694
- Provider HSCA start date
- 1 November 2013
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Donald, Charlotte
- Provider telephone
- 03304331537
- Provider UPRN
- 10023357505
- Provider coordinates
- 52.8168280, -2.0841730
- Provider constituency
- Stone, Great Wyrley and Penkridge
- Provider address
- Units 1 & 2 Cavendish House, Lakhpur Court, Staffordshire Technology Park, Stafford, ST18 0FX
Regulated activities
- Personal care
Service types in monthly profile
- Extra Care housing services
Service user bands
- Dementia
- Mental Health
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Inadequate | 23 October 2025 | Location | No |
| Homecare | Effective | Inadequate | 23 October 2025 | Location | No |
| Homecare | Overall | Inadequate | 23 October 2025 | Location | No |
| Homecare | Responsive | Inadequate | 23 October 2025 | Location | No |
| Homecare | Safe | Inadequate | 23 October 2025 | Location | No |
| Homecare | Well-led | Inadequate | 23 October 2025 | Location | No |
| Overall | Caring | Inadequate | 23 October 2025 | Location | No |
| Overall | Effective | Inadequate | 23 October 2025 | Location | No |
| Overall | Overall | Inadequate | 23 October 2025 | Location | No |
| Overall | Responsive | Inadequate | 23 October 2025 | Location | No |
| Overall | Safe | Inadequate | 23 October 2025 | Location | No |
| Overall | Well-led | Inadequate | 23 October 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Supported housing
Specialisms and services
Sensory impairments|Dementia|Mental health conditions|Physical disabilities
04 Contact
Public directory details
Address: The Rise, George Lane,,Plympton,Plymouth, PL7 1LA
Phone: 1752967221