01 Directory record
Service, provider and regulatory context
- Provider
- Apex Prime Care Ltd
- CQC provider ID
- 1-101644687
- CQC location ID
- 1-10454507460
- ODS code
- VNHXW
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Hampshire
- ONSPD CCG
- E38000253 · NHS Hampshire, Southampton and Isle of Wight CCG
- Brand
- BD214 · BRAND Cera Care
- Latest directory check
- 2 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 18 March 2021
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 2 April 2026
- Inherited rating
- No
- UPRN
- 10008486149
- Coordinates
- 51.2805440, -1.0672310
- Parliamentary constituency
- Basingstoke
- Provider Companies House number
- 04296566
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Donald, Charlotte
- Provider telephone
- 03301239180
- Provider website recorded
- Available through the source page
- Provider UPRN
- 200002902058
- Provider coordinates
- 50.9129270, -1.4867880
- Provider constituency
- New Forest East
- Provider address
- 14 Bartram Road, Totton, Southampton, SO40 9JG
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 2 April 2026 | Location | No |
| Homecare | Effective | Good | 2 April 2026 | Location | No |
| Homecare | Overall | Requires improvement | 2 April 2026 | Location | No |
| Homecare | Responsive | Requires improvement | 2 April 2026 | Location | No |
| Homecare | Safe | Requires improvement | 2 April 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 2 April 2026 | Location | No |
| Overall | Caring | Good | 2 April 2026 | Location | No |
| Overall | Effective | Good | 2 April 2026 | Location | No |
| Overall | Overall | Requires improvement | 2 April 2026 | Location | No |
| Overall | Responsive | Requires improvement | 2 April 2026 | Location | No |
| Overall | Safe | Requires improvement | 2 April 2026 | Location | No |
| Overall | Well-led | Requires improvement | 2 April 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Unit 7,Prisma Park, Berrington Way,Basingstoke, RG24 8GT
Phone: 1256841997