01 Directory record
Service, provider and regulatory context
- Provider
- Independence Matters C.I.C.
- CQC provider ID
- 1-893740307
- CQC location ID
- 1-1047798837
- ODS code
- VNA7E
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 28 June 2019
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 November 2013
- Dormant
- No
- Registered manager
- Cobley, Emma
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 28 June 2019
- Inherited rating
- No
- UPRN
- 10023463893
- Coordinates
- 52.5910640, 1.7231800
- Parliamentary constituency
- Great Yarmouth
- Provider Companies House number
- 08530621
- Provider HSCA start date
- 1 November 2013
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Lovemore, Rosie
- Provider telephone
- 03007900508
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10014352585
- Provider coordinates
- 52.6892810, 1.2750230
- Provider constituency
- Broadland and Fakenham
- Provider address
- Suite 2, Joseph King House, Abbey Farm Commercial Park, Southwell Road, Horsham St. Faith, Norwich, NR10 3JU
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 28 June 2019 | Location | No |
| Overall | Effective | Good | 28 June 2019 | Location | No |
| Overall | Overall | Requires improvement | 28 June 2019 | Location | No |
| Overall | Responsive | Good | 28 June 2019 | Location | No |
| Overall | Safe | Requires improvement | 28 June 2019 | Location | No |
| Overall | Well-led | Requires improvement | 28 June 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for adults under 65 yrs|Dementia|Learning disabilities|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Personal Assistant Services East, Great Yarmouth Community Hub,Suffolk Road,Great Yarmouth, NR31 0LJ
Phone: 1493650504
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.