01 Directory record
Service, provider and regulatory context
- Provider
- Hellendoorn Healthcare Limited
- CQC provider ID
- 1-101619220
- CQC location ID
- 1-106199876
- ODS code
- VL6J8
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Suffolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 6 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 December 2010
- Dormant
- No
- Registered manager
- Burton, Deana
- Care-home beds
- 28
- Latest overall rating
- Requires improvement
- Rating publication date
- 6 August 2026
- Inherited rating
- No
- UPRN
- 100091403740
- PAF ID
- 28608068
- Coordinates
- 52.4772670, 1.6966740
- Parliamentary constituency
- Lowestoft
- Provider Companies House number
- 06028643
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Hellendoorn, Helena
- Provider telephone
- 01502512489
- Provider website recorded
- Available through the source page
- Provider coordinates
- 52.4772670, 1.6966740
- Provider constituency
- Lowestoft
- Provider address
- Borrow Road, Oulton Broad, Lowestoft, Suffolk, NR32 3PW
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 6 August 2026 | Location | No |
| Care Homes | Effective | Good | 6 August 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 6 August 2026 | Location | No |
| Care Homes | Responsive | Requires improvement | 6 August 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 6 August 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 6 August 2026 | Location | No |
| Overall | Caring | Good | 6 August 2026 | Location | No |
| Overall | Effective | Good | 6 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 6 August 2026 | Location | No |
| Overall | Responsive | Requires improvement | 6 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 6 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 6 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Borrow Road,Lowestoft, NR32 3PW
Phone: 1502512489
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.