01 Directory record
Service, provider and regulatory context
- Provider
- Progressive Support Services Ltd
- CQC provider ID
- 1-5896581999
- CQC location ID
- 1-10877228578
- ODS code
- VNJLG
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Sandwell
- ONSPD CCG
- E38000250 · NHS Black Country and West Birmingham CCG
- Latest directory check
- 14 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 7 June 2021
- Dormant
- No
- Registered manager
- Mhaka, Rachel
- Care-home beds
- 0
- Latest overall rating
- Not Rated
- Rating publication date
- Not supplied
- Inherited rating
- No
- UPRN
- 10094430699
- Coordinates
- 52.5150120, -2.0627250
- Parliamentary constituency
- Tipton and Wednesbury
- Provider Companies House number
- 11588969
- Provider HSCA start date
- 21 December 2018
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Mhaka, Rachel
- Provider telephone
- 07720835967
- Provider UPRN
- 10094430699
- Provider coordinates
- 52.5150120, -2.0627250
- Provider constituency
- Tipton and Wednesbury
- Provider address
- UKO Castlemill, Burnt Tree, Tipton, DY4 7UF
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 14 July 2026 | Location | No |
| Homecare | Effective | Requires improvement | 14 July 2026 | Location | No |
| Homecare | Overall | Requires improvement | 14 July 2026 | Location | No |
| Homecare | Responsive | Requires improvement | 14 July 2026 | Location | No |
| Homecare | Safe | Requires improvement | 14 July 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 14 July 2026 | Location | No |
| Overall | Caring | Not Rated | Not supplied | Location | No |
| Overall | Effective | Not Rated | Not supplied | Location | No |
| Overall | Overall | Not Rated | Not supplied | Location | No |
| Overall | Responsive | Not Rated | Not supplied | Location | No |
| Overall | Safe | Not Rated | Not supplied | Location | No |
| Overall | Well-led | Not Rated | Not supplied | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Caring for children (0 - 18yrs)|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: UKO Castlemill,Burnt Tree,Tipton, DY4 7UF
Phone: 7720835967