01 Directory record
Service, provider and regulatory context
- Provider
- Everyturn
- CQC provider ID
- 1-101659780
- CQC location ID
- 1-111602035
- ODS code
- VM0XR
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Newcastle upon Tyne
- ONSPD CCG
- E38000212 · NHS Newcastle Gateshead CCG
- Latest directory check
- 8 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 10 May 2011
- Dormant
- No
- Registered manager
- Smith, Deborah
- Care-home beds
- 12
- Latest overall rating
- Good
- Rating publication date
- 8 April 2026
- Inherited rating
- No
- UPRN
- 4510734183
- Coordinates
- 55.0070280, -1.6283250
- Parliamentary constituency
- Newcastle upon Tyne North
- Provider Companies House number
- 02073465
- Provider charity number
- 519332
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Mander, Wendy
- Provider telephone
- 01912170377
- Provider website recorded
- Available through the source page
- Provider UPRN
- 4510756544
- Provider coordinates
- 55.0338300, -1.6388400
- Provider constituency
- Newcastle upon Tyne North
- Provider address
- 2 Esh Plaza, Sir Bobby Robson Way, Newcastle Upon Tyne, NE13 9BA
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
- Community based services for people with mental health needs
Service user bands
- Mental Health
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 8 April 2026 | Location | No |
| Care Homes | Effective | Good | 8 April 2026 | Location | No |
| Care Homes | Overall | Good | 8 April 2026 | Location | No |
| Care Homes | Responsive | Good | 8 April 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 8 April 2026 | Location | No |
| Care Homes | Well-led | Good | 8 April 2026 | Location | No |
| Overall | Caring | Good | 8 April 2026 | Location | No |
| Overall | Effective | Good | 8 April 2026 | Location | No |
| Overall | Overall | Good | 8 April 2026 | Location | No |
| Overall | Responsive | Good | 8 April 2026 | Location | No |
| Overall | Safe | Requires improvement | 8 April 2026 | Location | No |
| Overall | Well-led | Good | 8 April 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes|Community services - Mental Health
Specialisms and services
Caring for adults under 65 yrs|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 19 Jubilee Mews,Jubilee Road,Newcastle Upon Tyne, NE3 3DX
Phone: 1912130988
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.