01 Directory record
Service, provider and regulatory context
- Provider
- Portelet Care Limited
- CQC provider ID
- 1-101661841
- CQC location ID
- 1-112142738
- ODS code
- VL84J
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- Bournemouth, Christchurch and Poole
- ONSPD CCG
- E38000045 · NHS Dorset CCG
- Latest directory check
- 24 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 27 January 2011
- Dormant
- No
- Care-home beds
- 23
- Latest overall rating
- Requires improvement
- Rating publication date
- 24 August 2026
- Inherited rating
- No
- UPRN
- 100040780570
- Coordinates
- 50.7255540, -1.8377380
- Parliamentary constituency
- Bournemouth East
- Provider Companies House number
- 03174788
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Verma, Amit
- Provider telephone
- 01202422005
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100040737336
- Provider coordinates
- 50.7242980, -1.8154720
- Provider constituency
- Bournemouth East
- Provider address
- 22 Grand Avenue, Southbourne, Bournemouth, Dorset, BH6 3SY
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 24 August 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 24 August 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 24 August 2026 | Location | No |
| Care Homes | Responsive | Good | 24 August 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 24 August 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 24 August 2026 | Location | No |
| Overall | Caring | Good | 24 August 2026 | Location | No |
| Overall | Effective | Requires improvement | 24 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 24 August 2026 | Location | No |
| Overall | Responsive | Good | 24 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 24 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 24 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 42 Westby Road,Boscombe,Bournemouth, BH5 1HD
Phone: 1202398982