01 Directory record
Service, provider and regulatory context
- Provider
- Pilkington Retirement Services Limited
- CQC provider ID
- 1-101609903
- CQC location ID
- 1-113711494
- ODS code
- VLDFX
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North West
- NHS region
- North West
- Local authority
- St. Helens
- ONSPD CCG
- E38000172 · NHS St Helens CCG
- Latest directory check
- 24 June 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 7 April 2011
- Dormant
- No
- Registered manager
- Desmond, Samantha
- Care-home beds
- 23
- Latest overall rating
- Good
- Rating publication date
- 24 June 2025
- Inherited rating
- No
- UPRN
- 39057736
- Coordinates
- 53.4613460, -2.7587920
- Parliamentary constituency
- St Helens North
- Provider Companies House number
- 02494915
- Provider charity number
- 237623
- Provider HSCA start date
- 7 April 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Simon, Vivien
- Provider telephone
- 01744457929
- Provider website recorded
- Available through the source page
- Provider coordinates
- 53.4492620, -2.7333990
- Provider constituency
- St Helens South and Whiston
- Provider address
- Chalon Way, St Helens, Merseyside, WA10 1AU
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 24 June 2025 | Location | No |
| Care Homes | Effective | Good | 24 June 2025 | Location | No |
| Care Homes | Overall | Good | 24 June 2025 | Location | No |
| Care Homes | Responsive | Good | 24 June 2025 | Location | No |
| Care Homes | Safe | Good | 24 June 2025 | Location | No |
| Care Homes | Well-led | Good | 24 June 2025 | Location | No |
| Overall | Caring | Good | 24 June 2025 | Location | No |
| Overall | Effective | Good | 24 June 2025 | Location | No |
| Overall | Overall | Good | 24 June 2025 | Location | No |
| Overall | Responsive | Good | 24 June 2025 | Location | No |
| Overall | Safe | Good | 24 June 2025 | Location | No |
| Overall | Well-led | Good | 24 June 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Swinburne Road,Dentons Green,St Helens, WA10 6AW
Phone: 174420010
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.