CQC Regulated care location

Norwood House

12 Westbourne Grove,Scarborough, YO11 2DJ

01 Directory record

Service, provider and regulatory context

Provider
Comfy Care Homes Limited
CQC provider ID
1-101694110
CQC location ID
1-114097040
ODS code
VLWAD
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
Yorkshire & Humberside
NHS region
North East and Yorkshire
Local authority
North Yorkshire
ONSPD CCG
E38000241 · NHS North Yorkshire CCG
Latest directory check
6 July 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
24 November 2010
Dormant
No
Registered manager
O'Neil, Iain
Care-home beds
20
Latest overall rating
Requires improvement
Rating publication date
6 July 2026
Inherited rating
No
UPRN
100050494223
Coordinates
54.2726320, -0.4041080
Parliamentary constituency
Scarborough and Whitby
Provider Companies House number
05290120
Provider HSCA start date
1 October 2010
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
O'Neil, Iain
Provider telephone
01723360360
Provider UPRN
100050494223
Provider coordinates
54.2726320, -0.4041080
Provider constituency
Scarborough and Whitby
Provider address
12 Westbourne Grove, Scarborough, North Yorkshire, YO11 2DJ

Regulated activities

  • Accommodation for persons who require nursing or personal care

Service types in monthly profile

  • Care home service without nursing

Service user bands

  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringGood6 July 2026LocationNo
Care HomesEffectiveRequires improvement6 July 2026LocationNo
Care HomesOverallRequires improvement6 July 2026LocationNo
Care HomesResponsiveRequires improvement6 July 2026LocationNo
Care HomesSafeRequires improvement6 July 2026LocationNo
Care HomesWell-ledRequires improvement6 July 2026LocationNo
OverallCaringGood6 July 2026LocationNo
OverallEffectiveRequires improvement6 July 2026LocationNo
OverallOverallRequires improvement6 July 2026LocationNo
OverallResponsiveRequires improvement6 July 2026LocationNo
OverallSafeRequires improvement6 July 2026LocationNo
OverallWell-ledRequires improvement6 July 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Residential homes

Specialisms and services

Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions

04 Contact

Public directory details

Address: 12 Westbourne Grove,Scarborough, YO11 2DJ

Phone: 1723360360

A service website is recorded by CQC; it is available through the source page so this profile contains no external link.