01 Directory record
Service, provider and regulatory context
- Provider
- Home Healthcare Delivery Limited
- CQC provider ID
- 1-11371640604
- CQC location ID
- 1-11476237163
- ODS code
- VNK9H
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- South Tyneside
- ONSPD CCG
- E38000163 · NHS South Tyneside CCG
- Brand
- BD214 · BRAND Cera Care
- Latest directory check
- 18 September 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 23 September 2021
- Dormant
- No
- Registered manager
- Riley, Jayne
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 18 September 2026
- Inherited rating
- No
- UPRN
- 200000003937
- Coordinates
- 54.9850110, -1.5020140
- Parliamentary constituency
- Jarrow and Gateshead East
- Provider Companies House number
- 10704506
- Provider HSCA start date
- 23 September 2021
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Donald, Charlotte
- Provider telephone
- 07808640178
- Provider UPRN
- 100091470093
- Provider coordinates
- 51.9219670, 0.9314930
- Provider constituency
- Colchester
- Provider address
- Crown House, Stephenson Road, Severalls Industrial Park, Colchester, CO4 9QR
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 18 September 2026 | Location | No |
| Homecare | Effective | Good | 18 September 2026 | Location | No |
| Homecare | Overall | Requires improvement | 18 September 2026 | Location | No |
| Homecare | Responsive | Good | 18 September 2026 | Location | No |
| Homecare | Safe | Requires improvement | 18 September 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 18 September 2026 | Location | No |
| Overall | Caring | Good | 18 September 2026 | Location | No |
| Overall | Effective | Good | 18 September 2026 | Location | No |
| Overall | Overall | Requires improvement | 18 September 2026 | Location | No |
| Overall | Responsive | Good | 18 September 2026 | Location | No |
| Overall | Safe | Requires improvement | 18 September 2026 | Location | No |
| Overall | Well-led | Requires improvement | 18 September 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Suite 1,Jarrow Business Centre, Rolling Mill Road, Viking Industrial Estate,Jarrow, NE32 3DT
Phone: 1916078107