01 Directory record
Service, provider and regulatory context
- Provider
- Susan Joyce Smith
- CQC provider ID
- 1-101720155
- CQC location ID
- 1-114985163
- ODS code
- VN38K
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Surrey
- ONSPD CCG
- E38000246 · NHS Surrey Heartlands CCG
- Latest directory check
- 14 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 21 January 2011
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Outstanding
- Rating publication date
- 14 August 2026
- Inherited rating
- No
- UPRN
- 100062368521
- Coordinates
- 51.3103470, -0.2984980
- Parliamentary constituency
- Epsom and Ewell
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Individual
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider telephone
- 01372272240
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100062368521
- Provider coordinates
- 51.3103470, -0.2984980
- Provider constituency
- Epsom and Ewell
- Provider address
- 41 The Street, Ashtead, Surrey, KT21 1AA
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Outstanding | 14 August 2026 | Location | No |
| Homecare | Effective | Good | 14 August 2026 | Location | No |
| Homecare | Overall | Outstanding | 14 August 2026 | Location | No |
| Homecare | Responsive | Good | 14 August 2026 | Location | No |
| Homecare | Safe | Good | 14 August 2026 | Location | No |
| Homecare | Well-led | Outstanding | 14 August 2026 | Location | No |
| Overall | Caring | Outstanding | 14 August 2026 | Location | No |
| Overall | Effective | Good | 14 August 2026 | Location | No |
| Overall | Overall | Outstanding | 14 August 2026 | Location | No |
| Overall | Responsive | Good | 14 August 2026 | Location | No |
| Overall | Safe | Good | 14 August 2026 | Location | No |
| Overall | Well-led | Outstanding | 14 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 41 The Street,Ashtead, KT21 1AA
Phone: 1372272240
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.