01 Directory record
Service, provider and regulatory context
- Provider
- Mayflower Care Homes Limited
- CQC provider ID
- 1-101607797
- CQC location ID
- 1-115024303
- ODS code
- VLDMA
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North West
- NHS region
- North West
- Local authority
- Wirral
- ONSPD CCG
- E38000208 · NHS Wirral CCG
- Latest directory check
- 2 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 13 January 2011
- Dormant
- No
- Registered manager
- Hamlet, Lisa
- Care-home beds
- 23
- Latest overall rating
- Requires improvement
- Rating publication date
- 2 December 2025
- Inherited rating
- No
- UPRN
- 42037265
- PAF ID
- 28055298
- Coordinates
- 53.3985850, -3.0771790
- Parliamentary constituency
- Birkenhead
- Provider Companies House number
- 04440237
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Charsley, Eleanor
- Provider telephone
- 01516521708
- Provider UPRN
- 42037265
- Provider coordinates
- 53.3985850, -3.0771790
- Provider constituency
- Birkenhead
- Provider address
- 79 Eleanor Road, Bidston, Prenton, CH43 7QW
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Overall | Requires improvement | 2 December 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 2 December 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 2 December 2025 | Location | No |
| Overall | Overall | Requires improvement | 2 December 2025 | Location | No |
| Overall | Safe | Requires improvement | 2 December 2025 | Location | No |
| Overall | Well-led | Requires improvement | 2 December 2025 | Location | No |
| Overall | Caring | Good | 20 February 2019 | Location | No |
| Overall | Effective | Good | 20 February 2019 | Location | No |
| Overall | Responsive | Good | 20 February 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia
04 Contact
Public directory details
Address: 79 Eleanor Road,Prenton, CH43 7QW
Phone: 7853962507