01 Directory record
Service, provider and regulatory context
- Provider
- Complete Care Services Limited
- CQC provider ID
- 1-101650052
- CQC location ID
- 1-116384885
- ODS code
- VLVP4
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Luton
- ONSPD CCG
- E38000249 · NHS Bedfordshire, Luton and Milton Keynes CCG
- Latest directory check
- 2 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 5 January 2011
- Dormant
- No
- Registered manager
- Rodrigues, Sergio
- Care-home beds
- 8
- Latest overall rating
- Good
- Rating publication date
- 2 March 2026
- Inherited rating
- No
- UPRN
- 100080127883
- Coordinates
- 51.9175110, -0.4265140
- Parliamentary constituency
- Luton North
- Provider Companies House number
- 03092317
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Ralphs, Stephen
- Provider telephone
- 01582841741
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.8542970, -0.4548740
- Provider constituency
- Luton South and South Bedfordshire
- Provider address
- Langthorne House, Pipers Lane, Aley Green, Luton, Bedfordshire, LU1 4DS
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 2 March 2026 | Location | No |
| Care Homes | Effective | Good | 2 March 2026 | Location | No |
| Care Homes | Overall | Good | 2 March 2026 | Location | No |
| Care Homes | Responsive | Good | 2 March 2026 | Location | No |
| Care Homes | Safe | Good | 2 March 2026 | Location | No |
| Care Homes | Well-led | Good | 2 March 2026 | Location | No |
| Overall | Caring | Good | 2 March 2026 | Location | No |
| Overall | Effective | Good | 2 March 2026 | Location | No |
| Overall | Overall | Good | 2 March 2026 | Location | No |
| Overall | Responsive | Good | 2 March 2026 | Location | No |
| Overall | Safe | Good | 2 March 2026 | Location | No |
| Overall | Well-led | Good | 2 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Learning disabilities
04 Contact
Public directory details
Address: 120 Barton Road,Luton, LU3 2BD
Phone: 1582570569
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.