01 Directory record
Service, provider and regulatory context
- Provider
- Xcel Care Homes Ltd
- CQC provider ID
- 1-101648202
- CQC location ID
- 1-116576674
- ODS code
- VLRJT
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- Plymouth
- ONSPD CCG
- E38000230 · NHS Devon CCG
- Latest directory check
- 14 December 2019
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 25 January 2011
- Dormant
- No
- Registered manager
- Chapman, Emma
- Care-home beds
- 60
- Latest overall rating
- Good
- Rating publication date
- 14 December 2019
- Inherited rating
- No
- UPRN
- 100040495942
- Coordinates
- 50.3935110, -4.1343210
- Parliamentary constituency
- Plymouth Sutton and Devonport
- Provider Companies House number
- 06408512
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Thillainathan, Renuka
- Provider telephone
- 02086603373
- Provider UPRN
- 100060001847
- Provider coordinates
- 50.7754690, 0.2826790
- Provider constituency
- Eastbourne
- Provider address
- 19-20 Bedfordwell Road, Eastbourne, East Sussex, BN21 2BG
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Older People
- Physical Disability
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 14 December 2019 | Location | No |
| Overall | Effective | Good | 14 December 2019 | Location | No |
| Overall | Overall | Good | 14 December 2019 | Location | No |
| Overall | Responsive | Good | 14 December 2019 | Location | No |
| Overall | Safe | Good | 14 December 2019 | Location | No |
| Overall | Well-led | Good | 14 December 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 35 Consort Close,Torr Lane,Plymouth, PL3 5TX
Phone: 1752789861