CQC Regulated care location

Sterling Care Services

Mercury House,Willoughton Drive,Gainsborough, DN21 1DY

01 Directory record

Service, provider and regulatory context

Provider
L&J James Investments Ltd
CQC provider ID
1-11296009931
CQC location ID
1-11686477656
ODS code
VNKE0
Care home
No
Location type
Social Care Org
Primary inspection category
Community based adult social care services
Region
East Midlands
NHS region
Midlands
Local authority
Lincolnshire
ONSPD CCG
E38000238 · NHS Lincolnshire CCG
Latest directory check
11 May 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
23 September 2021
Dormant
Yes
Registered manager
Grange-Smith, Kelly
Care-home beds
0
Latest overall rating
Good
Rating publication date
11 May 2026
Inherited rating
No
UPRN
10013816244
Coordinates
53.3897260, -0.7481770
Parliamentary constituency
Gainsborough
Provider Companies House number
12966896
Provider HSCA start date
23 September 2021
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Community based adult social care services
Provider nominated individual
James, Julie
Provider telephone
07401887776
Provider website recorded
Available through the source page
Provider UPRN
100030953312
Provider coordinates
53.3903660, -0.7743680
Provider constituency
Gainsborough
Provider address
14 Lea Road, Gainsborough, DN21 1LH

Regulated activities

  • Personal care

Service types in monthly profile

  • Domiciliary care service

Service user bands

  • Dementia
  • Physical Disability

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
HomecareCaringGood11 May 2026LocationNo
HomecareEffectiveGood11 May 2026LocationNo
HomecareOverallGood11 May 2026LocationNo
HomecareResponsiveGood11 May 2026LocationNo
HomecareSafeGood11 May 2026LocationNo
HomecareWell-ledGood11 May 2026LocationNo
OverallCaringGood11 May 2026LocationNo
OverallEffectiveGood11 May 2026LocationNo
OverallOverallGood11 May 2026LocationNo
OverallResponsiveGood11 May 2026LocationNo
OverallSafeGood11 May 2026LocationNo
OverallWell-ledGood11 May 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Homecare agencies

Specialisms and services

Dementia|Physical disabilities

04 Contact

Public directory details

Address: Mercury House,Willoughton Drive,Gainsborough, DN21 1DY

Phone: Not supplied