01 Directory record
Service, provider and regulatory context
- Provider
- Graceful Hands Care Ltd
- CQC provider ID
- 1-10687708149
- CQC location ID
- 1-11725605143
- ODS code
- VNKHY
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Medway
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 18 March 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 November 2021
- Dormant
- No
- Registered manager
- Okor, Priscilla
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 18 March 2023
- Inherited rating
- No
- PAF ID
- 37872001
- Coordinates
- 51.3824090, 0.5207450
- Parliamentary constituency
- Rochester and Strood
- Provider Companies House number
- 12819308
- Provider HSCA start date
- 1 November 2021
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Okor, Priscilla
- Provider telephone
- 01322683104
- Provider PAF ID
- 37872001
- Provider coordinates
- 51.3824090, 0.5207450
- Provider constituency
- Rochester and Strood
- Provider address
- Avenue Business Centre, 17 New Road Avenue, Chatham, Kent, ME4 6BA
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 18 March 2023 | Location | No |
| Overall | Effective | Requires improvement | 18 March 2023 | Location | No |
| Overall | Overall | Requires improvement | 18 March 2023 | Location | No |
| Overall | Responsive | Requires improvement | 18 March 2023 | Location | No |
| Overall | Safe | Requires improvement | 18 March 2023 | Location | No |
| Overall | Well-led | Requires improvement | 18 March 2023 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Sensory impairments|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: Avenue Business Centre,17 New Road Avenue,Chatham, ME4 6BA
Phone: 7305929788
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.