01 Directory record
Service, provider and regulatory context
- Provider
- City of Wolverhampton Council
- CQC provider ID
- 1-101668355
- CQC location ID
- 1-118364220
- ODS code
- VL9KH
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Wolverhampton
- ONSPD CCG
- E38000250 · NHS Black Country and West Birmingham CCG
- Latest directory check
- 12 May 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 24 January 2011
- Dormant
- No
- Registered manager
- Holdcroft, Michelle
- Care-home beds
- 8
- Latest overall rating
- Outstanding
- Rating publication date
- 12 May 2026
- Inherited rating
- No
- UPRN
- 10090015005
- Coordinates
- 52.5656830, -2.0852370
- Parliamentary constituency
- Wolverhampton South East
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Murphy, Rachel
- Provider telephone
- 01902551155
- Provider website recorded
- Available through the source page
- Provider coordinates
- 52.5870570, -2.1295720
- Provider constituency
- Wolverhampton West
- Provider address
- Civic Centre, St Peter's Square, Wolverhampton, West Midlands, WV1 1RT
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Children 0-18 years
- Learning disabilities or autistic spectrum disorder
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Outstanding | 12 May 2026 | Location | No |
| Care Homes | Effective | Good | 12 May 2026 | Location | No |
| Care Homes | Overall | Outstanding | 12 May 2026 | Location | No |
| Care Homes | Responsive | Good | 12 May 2026 | Location | No |
| Care Homes | Safe | Good | 12 May 2026 | Location | No |
| Care Homes | Well-led | Outstanding | 12 May 2026 | Location | No |
| Overall | Caring | Outstanding | 12 May 2026 | Location | No |
| Overall | Effective | Good | 12 May 2026 | Location | No |
| Overall | Overall | Outstanding | 12 May 2026 | Location | No |
| Overall | Responsive | Good | 12 May 2026 | Location | No |
| Overall | Safe | Good | 12 May 2026 | Location | No |
| Overall | Well-led | Outstanding | 12 May 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Learning disabilities|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Wolverhampton Street,Bilston, WV14 0LT
Phone: 1902553369
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.