01 Directory record
Service, provider and regulatory context
- Provider
- Betsy Clara and Southdowns Limited
- CQC provider ID
- 1-101650284
- CQC location ID
- 1-120075191
- ODS code
- VLKXM
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 23 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 4 February 2011
- Dormant
- No
- Care-home beds
- 50
- Latest overall rating
- Requires improvement
- Rating publication date
- 23 December 2025
- Inherited rating
- No
- UPRN
- 200003732948
- Coordinates
- 51.2627560, 0.5187230
- Parliamentary constituency
- Maidstone and Malling
- Provider Companies House number
- 02808013
- Provider HSCA start date
- 4 February 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Pancott, Adrian
- Provider telephone
- 01303762568
- Provider UPRN
- 50017275
- Provider coordinates
- 51.0738470, 1.0763630
- Provider constituency
- Folkestone and Hythe
- Provider address
- 91 North Road, Hythe, Kent, CT21 5ET
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Mental Health
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 23 December 2025 | Location | No |
| Care Homes | Effective | Good | 23 December 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 23 December 2025 | Location | No |
| Care Homes | Responsive | Good | 23 December 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 23 December 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 23 December 2025 | Location | No |
| Overall | Caring | Good | 23 December 2025 | Location | No |
| Overall | Effective | Good | 23 December 2025 | Location | No |
| Overall | Overall | Requires improvement | 23 December 2025 | Location | No |
| Overall | Responsive | Good | 23 December 2025 | Location | No |
| Overall | Safe | Requires improvement | 23 December 2025 | Location | No |
| Overall | Well-led | Requires improvement | 23 December 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Dementia|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Courtenay Road,Tovil,Maidstone, ME15 6UW
Phone: 1622687523
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.