01 Directory record
Service, provider and regulatory context
- Provider
- Planshore Limited
- CQC provider ID
- 1-101648354
- CQC location ID
- 1-120141878
- ODS code
- VM3A1
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- London
- NHS region
- London
- Local authority
- Croydon
- ONSPD CCG
- E38000245 · NHS South West London CCG
- Brand
- BD459 · BRAND Abbey Total Care Group
- Latest directory check
- 18 July 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 21 January 2011
- Dormant
- No
- Registered manager
- Pimentel, Rosemarie
- Care-home beds
- 88
- Latest overall rating
- Good
- Rating publication date
- 18 July 2025
- Inherited rating
- No
- UPRN
- 100020645898
- Coordinates
- 51.4164050, -0.0927760
- Parliamentary constituency
- Streatham and Croydon North
- Provider Companies House number
- 02305533
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Patel, Jayanti
- Provider telephone
- 02087715234
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100020645898
- Provider coordinates
- 51.4164050, -0.0927760
- Provider constituency
- Streatham and Croydon North
- Provider address
- 1-3 Eversley Road, Upper Norwood, London, SE19 3PY
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Overall | Good | 18 July 2025 | Location | No |
| Care Homes | Safe | Good | 18 July 2025 | Location | No |
| Care Homes | Well-led | Good | 18 July 2025 | Location | No |
| Overall | Overall | Good | 18 July 2025 | Location | No |
| Overall | Safe | Good | 18 July 2025 | Location | No |
| Overall | Well-led | Good | 18 July 2025 | Location | No |
| Overall | Caring | Good | 18 August 2023 | Location | No |
| Overall | Effective | Good | 18 August 2023 | Location | No |
| Overall | Responsive | Good | 18 August 2023 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 1-3 Eversley Road,Upper Norwood,London, SE19 3PY
Phone: 2087715234
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.