01 Directory record
Service, provider and regulatory context
- Provider
- Comfort Call Limited
- CQC provider ID
- 1-101654877
- CQC location ID
- 1-122101919
- ODS code
- VN11T
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Gateshead
- ONSPD CCG
- E38000212 · NHS Newcastle Gateshead CCG
- Brand
- BD307 · BRAND City and County Healthcare Group
- Latest directory check
- 14 April 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 20 December 2010
- Dormant
- No
- Registered manager
- Young, Carolanne
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 14 April 2023
- Inherited rating
- No
- UPRN
- 100000528662
- Coordinates
- 54.9330690, -1.6186730
- Parliamentary constituency
- Gateshead Central and Whickham
- Provider Companies House number
- 05763279
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Hunter, Julie
- Provider telephone
- 07597899676
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100032128179
- Provider coordinates
- 52.9310140, -1.1721940
- Provider constituency
- Nottingham South
- Provider address
- Cardinal House, Abbeyfield Court, Abbeyfield Road, Nottingham, NG7 2SZ
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 14 April 2023 | Location | No |
| Overall | Overall | Good | 14 April 2023 | Location | No |
| Overall | Safe | Good | 14 April 2023 | Location | No |
| Overall | Well-led | Good | 14 April 2023 | Location | No |
| Overall | Effective | Good | 8 November 2018 | Location | No |
| Overall | Responsive | Good | 8 November 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Suite 3 Enterprise House, Kingsway North,Team Valley,Gateshead, NE11 0SR
Phone: 1914959542