01 Directory record
Service, provider and regulatory context
- Provider
- Extra Hands of Heacham Ltd
- CQC provider ID
- 1-101689354
- CQC location ID
- 1-122339571
- ODS code
- VN2QL
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 12 June 2021
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 4 January 2011
- Dormant
- No
- Registered manager
- Claxton, Hayley
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 12 June 2021
- Inherited rating
- No
- Coordinates
- 52.6892810, 1.2750230
- Parliamentary constituency
- Broadland and Fakenham
- Provider Companies House number
- 04597992
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Tier, Joanne
- Provider telephone
- 01485570611
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10000056826
- Provider coordinates
- 52.9171340, 0.4972040
- Provider constituency
- North West Norfolk
- Provider address
- 13-14 Heacham Hall Industrial Units, Hunstanton Road, Heacham, Kings Lynn, Norfolk, PE31 7JT
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Requires improvement | 12 June 2021 | Location | No |
| Overall | Responsive | Good | 12 June 2021 | Location | No |
| Overall | Safe | Requires improvement | 12 June 2021 | Location | No |
| Overall | Well-led | Requires improvement | 12 June 2021 | Location | No |
| Overall | Caring | Good | 2 October 2019 | Location | No |
| Overall | Effective | Good | 2 October 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: Unit A10 Abbeyfarm Commercial Park,Southwell Road, Horsham St Faiths,Norwich, NR10 3JU
Phone: 1603898623
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.