01 Directory record
Service, provider and regulatory context
- Provider
- Well House Care Sussex Ltd
- CQC provider ID
- 1-101670368
- CQC location ID
- 1-122979585
- ODS code
- VL5FT
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- East Sussex
- ONSPD CCG
- E38000235 · NHS East Sussex CCG
- Latest directory check
- 20 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 17 January 2011
- Dormant
- No
- Registered manager
- Cross, Nicola
- Care-home beds
- 14
- Latest overall rating
- Requires improvement
- Rating publication date
- 20 November 2025
- Inherited rating
- No
- UPRN
- 10033402807
- Coordinates
- 50.8885500, 0.1911430
- Parliamentary constituency
- Sussex Weald
- Provider Companies House number
- 10948354
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Kenward, Nicholas
- Provider telephone
- 01825873389
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10033402807
- Provider coordinates
- 50.8885500, 0.1911430
- Provider constituency
- Sussex Weald
- Provider address
- Golden Cross, Hailsham, East Sussex, BN27 4AJ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Physical Disability
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 20 November 2025 | Location | No |
| Care Homes | Effective | Good | 20 November 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 20 November 2025 | Location | No |
| Care Homes | Responsive | Good | 20 November 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 20 November 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 20 November 2025 | Location | No |
| Overall | Caring | Good | 20 November 2025 | Location | No |
| Overall | Effective | Good | 20 November 2025 | Location | No |
| Overall | Overall | Requires improvement | 20 November 2025 | Location | No |
| Overall | Responsive | Good | 20 November 2025 | Location | No |
| Overall | Safe | Requires improvement | 20 November 2025 | Location | No |
| Overall | Well-led | Requires improvement | 20 November 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Learning disabilities|Physical disabilities
04 Contact
Public directory details
Address: Golden Cross,Hailsham, BN27 4AJ
Phone: 1825873389
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.