01 Directory record
Service, provider and regulatory context
- Provider
- United Response
- CQC provider ID
- 1-102642990
- CQC location ID
- 1-123018026
- ODS code
- VL2PT
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Hertfordshire
- ONSPD CCG
- E38000079 · NHS Herts Valleys CCG
- Brand
- BD200 · BRAND United Response
- Latest directory check
- 28 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 December 2010
- Dormant
- No
- Care-home beds
- 11
- Latest overall rating
- Inadequate
- Rating publication date
- 28 November 2025
- Inherited rating
- No
- UPRN
- 100080856164
- Coordinates
- 51.7581340, -0.3246530
- Parliamentary constituency
- St Albans
- Provider Companies House number
- 01133776
- Provider charity number
- 265249
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Hall, Susan
- Provider telephone
- 02080165678
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 38858845
- Provider coordinates
- 51.4269610, -0.3301490
- Provider constituency
- Twickenham
- Provider address
- Rowan House, Field Lane, Teddington, Middlesex, TW11 9BP
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Physical Disability
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Requires improvement | 28 November 2025 | Location | No |
| Care Homes | Effective | Requires improvement | 28 November 2025 | Location | No |
| Care Homes | Overall | Inadequate | 28 November 2025 | Location | No |
| Care Homes | Responsive | Requires improvement | 28 November 2025 | Location | No |
| Care Homes | Safe | Inadequate | 28 November 2025 | Location | No |
| Care Homes | Well-led | Inadequate | 28 November 2025 | Location | No |
| Overall | Caring | Requires improvement | 28 November 2025 | Location | No |
| Overall | Effective | Requires improvement | 28 November 2025 | Location | No |
| Overall | Overall | Inadequate | 28 November 2025 | Location | No |
| Overall | Responsive | Requires improvement | 28 November 2025 | Location | No |
| Overall | Safe | Inadequate | 28 November 2025 | Location | No |
| Overall | Well-led | Inadequate | 28 November 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Learning disabilities|Physical disabilities
04 Contact
Public directory details
Address: 66 & 66a Lemsford Road,St Albans, AL1 3PT
Phone: 1727850436
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.