01 Directory record
Service, provider and regulatory context
- Provider
- Hoople Ltd
- CQC provider ID
- 1-11841717076
- CQC location ID
- 1-12369615149
- ODS code
- VNLVT
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Herefordshire, County of
- ONSPD CCG
- E38000236 · NHS Herefordshire and Worcestershire CCG
- Latest directory check
- 25 October 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 21 April 2022
- Dormant
- No
- Registered manager
- McKean, Kiain
- Care-home beds
- 13
- Latest overall rating
- Requires improvement
- Rating publication date
- 25 October 2023
- Inherited rating
- No
- UPRN
- 10090724391
- PAF ID
- 37244444
- Coordinates
- 52.0590770, -2.7032930
- Parliamentary constituency
- Hereford and South Herefordshire
- Provider Companies House number
- 07556595
- Provider HSCA start date
- 21 April 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Weller, Stephen
- Provider telephone
- 01432383678
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10008147413
- Provider coordinates
- 52.0738110, -2.7095200
- Provider constituency
- North Herefordshire
- Provider address
- Home First, Auxilium House, Legion Way, Hereford, HR1 1LN
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Requires improvement | 25 October 2023 | Location | No |
| Overall | Safe | Requires improvement | 25 October 2023 | Location | No |
| Overall | Well-led | Requires improvement | 25 October 2023 | Location | No |
| Overall | Caring | Requires improvement | 11 January 2023 | Location | No |
| Overall | Effective | Requires improvement | 11 January 2023 | Location | No |
| Overall | Responsive | Requires improvement | 11 January 2023 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Learning disabilities|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 4 Southbank Close,Hereford, HR1 2TQ
Phone: 1432261766