01 Directory record
Service, provider and regulatory context
- Provider
- Westcliff Lodge Limited
- CQC provider ID
- 1-101613563
- CQC location ID
- 1-123815355
- ODS code
- VL2TM
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Southend-on-Sea
- ONSPD CCG
- E38000168 · NHS Southend CCG
- Latest directory check
- 13 February 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 7 January 2011
- Dormant
- No
- Registered manager
- Bourouisa, Nicola
- Care-home beds
- 22
- Latest overall rating
- Good
- Rating publication date
- 13 February 2026
- Inherited rating
- No
- UPRN
- 100091655808
- Coordinates
- 51.5401020, 0.6849950
- Parliamentary constituency
- Southend West and Leigh
- Provider Companies House number
- 01334257
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Smith, Jenny
- Provider telephone
- 01702479985
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100091655808
- Provider coordinates
- 51.5401020, 0.6849950
- Provider constituency
- Southend West and Leigh
- Provider address
- 118-120 Crowstone Road, Westcliff On Sea, Essex, SS0 8LQ
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Effective | Good | 13 February 2026 | Location | No |
| Care Homes | Overall | Good | 13 February 2026 | Location | No |
| Care Homes | Responsive | Good | 13 February 2026 | Location | No |
| Care Homes | Safe | Good | 13 February 2026 | Location | No |
| Care Homes | Well-led | Good | 13 February 2026 | Location | No |
| Overall | Effective | Good | 13 February 2026 | Location | No |
| Overall | Overall | Good | 13 February 2026 | Location | No |
| Overall | Responsive | Good | 13 February 2026 | Location | No |
| Overall | Safe | Good | 13 February 2026 | Location | No |
| Overall | Well-led | Good | 13 February 2026 | Location | No |
| Care Homes | Caring | Good | 30 December 2024 | Location | No |
| Overall | Caring | Good | 30 December 2024 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 118-120 Crowstone Road,Westcliff On Sea, SS0 8LQ
Phone: 1702354718
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.