01 Directory record
Service, provider and regulatory context
- Provider
- Support By Heart Ltd
- CQC provider ID
- 1-7205868978
- CQC location ID
- 1-12508883712
- ODS code
- VNLDY
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Redbridge
- ONSPD CCG
- E38000255 · NHS North East London CCG
- Latest directory check
- 24 January 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 2 February 2022
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 24 January 2023
- Inherited rating
- No
- UPRN
- 100022208053
- Coordinates
- 51.5920270, 0.0719240
- Parliamentary constituency
- Ilford North
- Provider Companies House number
- 11852772
- Provider HSCA start date
- 7 August 2020
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider telephone
- 07405995979
- Provider UPRN
- 100022602942
- Provider coordinates
- 51.6086370, 0.0176820
- Provider constituency
- Chingford and Woodford Green
- Provider address
- 24 The Charter Road, Woodford Green, IG8 9QU
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Supported living service
Service user bands
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 24 January 2023 | Location | No |
| Overall | Effective | Good | 24 January 2023 | Location | No |
| Overall | Overall | Requires improvement | 24 January 2023 | Location | No |
| Overall | Responsive | Requires improvement | 24 January 2023 | Location | No |
| Overall | Safe | Requires improvement | 24 January 2023 | Location | No |
| Overall | Well-led | Requires improvement | 24 January 2023 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported living
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Learning disabilities|Mental health conditions|Physical disabilities
04 Contact
Public directory details
Address: 51 Dunspring Lane,Ilford, IG5 0UA
Phone: 7405995979