01 Directory record
Service, provider and regulatory context
- Provider
- Housing 21
- CQC provider ID
- 1-102643148
- CQC location ID
- 1-125497840
- ODS code
- VN42Y
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Gateshead
- ONSPD CCG
- E38000212 · NHS Newcastle Gateshead CCG
- Brand
- BD148 · BRAND Housing & Care 21
- Latest directory check
- 5 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 15 November 2010
- Dormant
- No
- Registered manager
- Ingleby, Kimberley
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 27 February 2019
- Inherited rating
- No
- Coordinates
- 54.9456320, -1.6187570
- Parliamentary constituency
- Gateshead Central and Whickham
- Provider Companies House number
- IP16791R
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Peach, Kris
- Provider telephone
- 03701924000
- Provider website recorded
- Available through the source page
- Provider coordinates
- 52.4727860, -1.9213520
- Provider constituency
- Birmingham Ladywood
- Provider address
- Tricorn House, 51-53 Hagley Road, Edgbaston, Birmingham, West Midlands, B16 8TP
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Extra Care housing services
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 27 February 2019 | Location | No |
| Overall | Effective | Good | 27 February 2019 | Location | No |
| Overall | Overall | Good | 27 February 2019 | Location | No |
| Overall | Responsive | Good | 27 February 2019 | Location | No |
| Overall | Safe | Good | 27 February 2019 | Location | No |
| Overall | Well-led | Good | 27 February 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported housing
Specialisms and services
Sensory impairments|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Armstrong Street,Bensham,Gateshead, NE8 4AF
Phone: 3701924665
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.