CQC Regulated care location

Welcome House - Nickleby Lodge

32 The Close,Rochester, ME1 1SD

01 Directory record

Service, provider and regulatory context

Provider
Toqeer Aslam
CQC provider ID
1-101694853
CQC location ID
1-125730516
ODS code
VL4JF
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
South East
NHS region
South East
Local authority
Medway
ONSPD CCG
E38000237 · NHS Kent and Medway CCG
Latest directory check
30 March 2026

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
24 January 2011
Dormant
No
Registered manager
McKay, Sheryl
Care-home beds
10
Latest overall rating
Requires improvement
Rating publication date
30 March 2026
Inherited rating
No
UPRN
44023364
Coordinates
51.3823370, 0.5006070
Parliamentary constituency
Rochester and Strood
Provider HSCA start date
1 October 2010
Provider type
Social Care Org
Provider ownership type
Individual
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider telephone
01634200950
Provider website recorded
Available through the source page
Provider coordinates
51.3549400, 0.5346490
Provider constituency
Chatham and Aylesford
Provider address
Princes Park Medical Centre, Dove Close, Chatham, Kent, ME5 7TD

Regulated activities

  • Accommodation for persons who require nursing or personal care

Service types in monthly profile

  • Care home service without nursing

Service user bands

  • Mental Health

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringRequires improvement30 March 2026LocationNo
Care HomesEffectiveRequires improvement30 March 2026LocationNo
Care HomesOverallRequires improvement30 March 2026LocationNo
Care HomesResponsiveRequires improvement30 March 2026LocationNo
Care HomesSafeInadequate30 March 2026LocationNo
Care HomesWell-ledRequires improvement30 March 2026LocationNo
OverallCaringRequires improvement30 March 2026LocationNo
OverallEffectiveRequires improvement30 March 2026LocationNo
OverallOverallRequires improvement30 March 2026LocationNo
OverallResponsiveRequires improvement30 March 2026LocationNo
OverallSafeInadequate30 March 2026LocationNo
OverallWell-ledRequires improvement30 March 2026LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Residential homes

Specialisms and services

Mental health conditions

04 Contact

Public directory details

Address: 32 The Close,Rochester, ME1 1SD

Phone: 1634843372

A service website is recorded by CQC; it is available through the source page so this profile contains no external link.