01 Directory record
Service, provider and regulatory context
- Provider
- Priory Healthcare Limited
- CQC provider ID
- 1-102643442
- CQC location ID
- 1-127132376
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Mental health - community & hospital - independent
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Birmingham
- ONSPD CCG
- E38000220 · NHS Birmingham and Solihull CCG
- Brand
- BD144 · BRAND Priory Group
- Latest directory check
- 13 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 11 November 2010
- Dormant
- No
- Registered manager
- Prosser, Natalie
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 13 January 2026
- Inherited rating
- No
- UPRN
- 100071433384
- Coordinates
- 52.4717070, -1.9558160
- Parliamentary constituency
- Birmingham Edgbaston
- Provider Companies House number
- 06244860
- Provider HSCA start date
- 1 October 2010
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Mental health - community & hospital - independent
- Provider nominated individual
- Cresswell, Rebekah
- Provider telephone
- 07860924018
- Provider website recorded
- Available through the source page
- Provider UPRN
- 34120172
- Provider coordinates
- 51.4928530, -0.2197720
- Provider constituency
- Hammersmith and Chiswick
- Provider address
- 7th Floor, 3 Shortlands, London, W6 8DA
Regulated activities
- Assessment or medical treatment for persons detained under the Mental Health Act 1983
- Treatment of disease, disorder or injury
Service types in monthly profile
- Hospital services for people with mental health needs, learning disabilities and problems with substance misuse
Service user bands
- Children 0-18 years
- Mental Health
- Older People
- People detained under the Mental Health Act
- People who misuse drugs and alcohol
- People with an eating disorder
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Acute wards for adults of working age and psychiatric intensive care units | Caring | Requires improvement | 13 January 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Effective | Good | 13 January 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Overall | Good | 13 January 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Responsive | Good | 13 January 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Safe | Good | 13 January 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Well-led | Good | 13 January 2026 | Location | No |
| Overall | Caring | Requires improvement | 13 January 2026 | Location | No |
| Overall | Effective | Good | 13 January 2026 | Location | No |
| Overall | Overall | Good | 13 January 2026 | Location | No |
| Overall | Responsive | Good | 13 January 2026 | Location | No |
| Overall | Safe | Good | 13 January 2026 | Location | No |
| Overall | Well-led | Good | 13 January 2026 | Location | No |
| Specialist eating disorder services | Caring | Requires improvement | 13 January 2026 | Location | No |
| Specialist eating disorder services | Effective | Good | 13 January 2026 | Location | No |
| Specialist eating disorder services | Overall | Good | 13 January 2026 | Location | No |
| Specialist eating disorder services | Responsive | Good | 13 January 2026 | Location | No |
| Specialist eating disorder services | Safe | Good | 13 January 2026 | Location | No |
| Specialist eating disorder services | Well-led | Good | 13 January 2026 | Location | No |
| Child and adolescent mental health wards | Caring | Requires improvement | 28 June 2023 | Location | No |
| Child and adolescent mental health wards | Effective | Good | 28 June 2023 | Location | No |
| Child and adolescent mental health wards | Overall | Requires improvement | 28 June 2023 | Location | No |
| Child and adolescent mental health wards | Responsive | Good | 28 June 2023 | Location | No |
| Child and adolescent mental health wards | Safe | Requires improvement | 28 June 2023 | Location | No |
| Child and adolescent mental health wards | Well-led | Requires improvement | 28 June 2023 | Location | No |
| Substance misuse services | Caring | Good | 28 June 2023 | Location | No |
| Substance misuse services | Effective | Good | 28 June 2023 | Location | No |
| Substance misuse services | Overall | Good | 28 June 2023 | Location | No |
| Substance misuse services | Responsive | Good | 28 June 2023 | Location | No |
| Substance misuse services | Safe | Good | 28 June 2023 | Location | No |
| Substance misuse services | Well-led | Good | 28 June 2023 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Overall | Good | 22 September 2022 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Safe | Good | 22 September 2022 | Location | No |
| Long stay or rehabilitation mental health wards for working age adults | Well-led | Good | 22 September 2022 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Hospitals - Mental health/capacity
Specialisms and services
Caring for children (0 - 18yrs)|Caring for adults under 65 yrs|Mental health conditions|Caring for adults over 65 yrs|Caring for people whose rights are restricted under the Mental Health Act|Substance misuse problems|Eating disorders
04 Contact
Public directory details
Address: 21 Woodbourne Road,Edgbaston,Birmingham, B17 8BY
Phone: 1214344343
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.