01 Directory record
Service, provider and regulatory context
- Provider
- The Human Support Group Limited
- CQC provider ID
- 1-101693918
- CQC location ID
- 1-12740109361
- ODS code
- VNLR1
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North West
- NHS region
- North West
- Local authority
- Manchester
- ONSPD CCG
- E38000217 · NHS Manchester CCG
- Brand
- BD307 · BRAND City and County Healthcare Group
- Latest directory check
- 3 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 14 March 2022
- Dormant
- No
- Registered manager
- Shackleton, Donna
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 3 November 2025
- Inherited rating
- No
- UPRN
- 10094704442
- Coordinates
- 53.4431200, -2.2216450
- Parliamentary constituency
- Manchester Rusholme
- Provider Companies House number
- 03513906
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Hunter, Julie
- Provider telephone
- 02071860518
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100032128179
- Provider coordinates
- 52.9310140, -1.1721940
- Provider constituency
- Nottingham South
- Provider address
- Cardinal House, Abbeyfield Court, Abbeyfield Road, Nottingham, NG7 2SZ
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Extra Care housing services
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 3 November 2025 | Location | No |
| Homecare | Effective | Good | 3 November 2025 | Location | No |
| Homecare | Overall | Good | 3 November 2025 | Location | No |
| Homecare | Responsive | Good | 3 November 2025 | Location | No |
| Homecare | Safe | Good | 3 November 2025 | Location | No |
| Homecare | Well-led | Good | 3 November 2025 | Location | No |
| Overall | Caring | Good | 3 November 2025 | Location | No |
| Overall | Effective | Good | 3 November 2025 | Location | No |
| Overall | Overall | Good | 3 November 2025 | Location | No |
| Overall | Responsive | Good | 3 November 2025 | Location | No |
| Overall | Safe | Good | 3 November 2025 | Location | No |
| Overall | Well-led | Good | 3 November 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported housing
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 8 Wilbraham Road,Fallowfield,Manchester, M14 6JZ
Phone: 1612480173
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.