01 Directory record
Service, provider and regulatory context
- Provider
- Dover House (GC) Limited
- CQC provider ID
- 1-12876679262
- CQC location ID
- 1-13090428123
- ODS code
- VNMEX
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 31 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 5 July 2022
- Dormant
- No
- Registered manager
- Lailey, Amanda
- Care-home beds
- 86
- Latest overall rating
- Requires improvement
- Rating publication date
- 31 July 2026
- Inherited rating
- No
- UPRN
- 100062289628
- PAF ID
- 16429181
- Coordinates
- 51.1327180, 1.2930450
- Parliamentary constituency
- Dover and Deal
- Provider Companies House number
- 13660190
- Provider HSCA start date
- 5 July 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Graham, William
- Provider telephone
- 01304898989
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100061328233
- Provider coordinates
- 51.3677470, -0.4258410
- Provider constituency
- Esher and Walton
- Provider address
- 20 Cranley Road, Hersham, Walton-on-thames, KT12 5BP
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 31 July 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 31 July 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 31 July 2026 | Location | No |
| Care Homes | Responsive | Requires improvement | 31 July 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 31 July 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 31 July 2026 | Location | No |
| Overall | Caring | Good | 31 July 2026 | Location | No |
| Overall | Effective | Requires improvement | 31 July 2026 | Location | No |
| Overall | Overall | Requires improvement | 31 July 2026 | Location | No |
| Overall | Responsive | Requires improvement | 31 July 2026 | Location | No |
| Overall | Safe | Requires improvement | 31 July 2026 | Location | No |
| Overall | Well-led | Requires improvement | 31 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 57 Coombe Valley Road,Dover, CT17 0EX
Phone: 1304898989
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.