01 Directory record
Service, provider and regulatory context
- Provider
- Prestige Care (HM) Limited
- CQC provider ID
- 1-12680876260
- CQC location ID
- 1-13096006106
- ODS code
- VNMLV
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Hartlepool
- ONSPD CCG
- E38000247 · NHS Tees Valley CCG
- Latest directory check
- 3 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 27 July 2022
- Dormant
- No
- Registered manager
- Gibson, Carole
- Care-home beds
- 94
- Latest overall rating
- Good
- Rating publication date
- 3 August 2026
- Inherited rating
- No
- UPRN
- 10090073252
- Coordinates
- 54.7069440, -1.2489180
- Parliamentary constituency
- Hartlepool
- Provider Companies House number
- 09569427
- Provider HSCA start date
- 27 July 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider telephone
- 01642200710
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10013726333
- Provider coordinates
- 54.5185850, -1.3199470
- Provider constituency
- Stockton West
- Provider address
- Blair Avenue, Ingleby Barwick, Stockton-on-tees, TS17 5BL
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 3 August 2026 | Location | No |
| Care Homes | Effective | Good | 3 August 2026 | Location | No |
| Care Homes | Overall | Good | 3 August 2026 | Location | No |
| Care Homes | Responsive | Good | 3 August 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 3 August 2026 | Location | No |
| Care Homes | Well-led | Good | 3 August 2026 | Location | No |
| Overall | Caring | Good | 3 August 2026 | Location | No |
| Overall | Effective | Good | 3 August 2026 | Location | No |
| Overall | Overall | Good | 3 August 2026 | Location | No |
| Overall | Responsive | Good | 3 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 3 August 2026 | Location | No |
| Overall | Well-led | Good | 3 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Merlin Manor Care Centre,Merlin Way,Hartlepool, TS26 0BF
Phone: Not supplied