01 Directory record
Service, provider and regulatory context
- Provider
- Vitality Plus Care Ltd
- CQC provider ID
- 1-12514518489
- CQC location ID
- 1-13166678180
- ODS code
- VNM6Y
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Wiltshire
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 30 April 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 May 2022
- Dormant
- No
- Registered manager
- Chipungu, Sharon
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 30 April 2026
- Inherited rating
- No
- UPRN
- 10002817499
- Coordinates
- 51.3188750, -2.2081130
- Parliamentary constituency
- South West Wiltshire
- Provider Companies House number
- 13532564
- Provider HSCA start date
- 16 May 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Chipungu, Sharon
- Provider telephone
- 07927096968
- Provider UPRN
- 10093924054
- Provider coordinates
- 51.3188750, -2.2081130
- Provider constituency
- South West Wiltshire
- Provider address
- Unit 5 Kestrel House, 7 Mill Street, Trowbridge, BA14 8BE
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Effective | Good | 30 April 2026 | Location | No |
| Homecare | Overall | Requires improvement | 30 April 2026 | Location | No |
| Homecare | Responsive | Good | 30 April 2026 | Location | No |
| Homecare | Safe | Requires improvement | 30 April 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 30 April 2026 | Location | No |
| Overall | Effective | Good | 30 April 2026 | Location | No |
| Overall | Overall | Requires improvement | 30 April 2026 | Location | No |
| Overall | Responsive | Good | 30 April 2026 | Location | No |
| Overall | Safe | Requires improvement | 30 April 2026 | Location | No |
| Overall | Well-led | Requires improvement | 30 April 2026 | Location | No |
| Overall | Caring | Good | 27 May 2023 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for adults under 65 yrs|Dementia|Learning disabilities|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Unit 5, Kestrel House,7 Mill Street,Trowbridge, BA14 8BE
Phone: 7927096968