01 Directory record
Service, provider and regulatory context
- Provider
- Cygnet Surrey Limited
- CQC provider ID
- 1-101726680
- CQC location ID
- 1-131834861
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Mental health - community & hospital - independent
- Region
- South East
- NHS region
- South East
- Local authority
- Surrey
- ONSPD CCG
- E38000246 · NHS Surrey Heartlands CCG
- Brand
- BD205 · BRAND Cygnet Health Care
- Latest directory check
- 21 March 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 19 November 2010
- Dormant
- No
- Registered manager
- Roadnight, Carla
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 16 February 2026
- Inherited rating
- No
- UPRN
- 10001158138
- Coordinates
- 51.3147500, -0.6155740
- Parliamentary constituency
- Woking
- Provider Companies House number
- 04590303
- Provider HSCA start date
- 1 October 2010
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Mental health - community & hospital - independent
- Provider nominated individual
- Kaseke, Kay
- Provider telephone
- 02076306900
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100062387368
- Provider coordinates
- 51.2768470, 0.3967490
- Provider constituency
- Maidstone and Malling
- Provider address
- 18 Kings Hill Avenue, Kings Hill, West Malling, ME19 4AE
Regulated activities
- Assessment or medical treatment for persons detained under the Mental Health Act 1983
- Treatment of disease, disorder or injury
Service types in monthly profile
- Hospital services for people with mental health needs, learning disabilities and problems with substance misuse
Service user bands
- Mental Health
- People detained under the Mental Health Act
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Acute wards for adults of working age and psychiatric intensive care units | Caring | Good | 16 February 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Effective | Good | 16 February 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Overall | Good | 16 February 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Responsive | Good | 16 February 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Safe | Requires improvement | 16 February 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Well-led | Good | 16 February 2026 | Location | No |
| Forensic inpatient or secure wards | Caring | Good | 16 February 2026 | Location | No |
| Forensic inpatient or secure wards | Effective | Good | 16 February 2026 | Location | No |
| Forensic inpatient or secure wards | Overall | Requires improvement | 16 February 2026 | Location | No |
| Forensic inpatient or secure wards | Responsive | Good | 16 February 2026 | Location | No |
| Forensic inpatient or secure wards | Safe | Requires improvement | 16 February 2026 | Location | No |
| Forensic inpatient or secure wards | Well-led | Requires improvement | 16 February 2026 | Location | No |
| Overall | Caring | Good | 16 February 2026 | Location | No |
| Overall | Effective | Good | 16 February 2026 | Location | No |
| Overall | Overall | Requires improvement | 16 February 2026 | Location | No |
| Overall | Responsive | Good | 16 February 2026 | Location | No |
| Overall | Safe | Requires improvement | 16 February 2026 | Location | No |
| Overall | Well-led | Requires improvement | 16 February 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Hospitals - Mental health/capacity
Specialisms and services
Caring for adults under 65 yrs|Mental health conditions|Caring for people whose rights are restricted under the Mental Health Act
04 Contact
Public directory details
Address: Redding Way,Knaphill,Woking, GU21 2QS
Phone: 1483795100
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.