01 Directory record
Service, provider and regulatory context
- Provider
- Steps Together Rehab (St.Helens) LTD
- Also known as
- Rainford Estate
- CQC provider ID
- 1-12691891959
- CQC location ID
- 1-13214272234
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Residential substance misuse
- Region
- North West
- NHS region
- North West
- Local authority
- St. Helens
- ONSPD CCG
- E38000172 · NHS St Helens CCG
- Latest directory check
- 3 December 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 5 August 2022
- Dormant
- No
- Registered manager
- Wood, Jeanette
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 3 December 2025
- Inherited rating
- No
- UPRN
- 39090836
- Coordinates
- 53.4833510, -2.7472650
- Parliamentary constituency
- St Helens North
- Provider Companies House number
- 13552335
- Provider HSCA start date
- 5 August 2022
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Residential substance misuse
- Provider nominated individual
- Jones, Steve
- Provider telephone
- 01744419852
- Provider website recorded
- Available through the source page
- Provider UPRN
- 39090836
- Provider coordinates
- 53.4833510, -2.7472650
- Provider constituency
- St Helens North
- Provider address
- Rainford Hall, Crank Road, Crank, St. Helens, WA11 7RP
Regulated activities
- Accommodation for persons who require treatment for substance misuse
- Treatment of disease, disorder or injury
Service types in monthly profile
- Residential substance misuse treatment and/or rehabilitation service
Service user bands
- Older People
- People who misuse drugs and alcohol
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Outstanding | 3 December 2025 | Location | No |
| Overall | Effective | Good | 3 December 2025 | Location | No |
| Overall | Overall | Good | 3 December 2025 | Location | No |
| Overall | Responsive | Good | 3 December 2025 | Location | No |
| Overall | Safe | Good | 3 December 2025 | Location | No |
| Overall | Well-led | Good | 3 December 2025 | Location | No |
| Residential substance misuse services | Caring | Outstanding | 3 December 2025 | Location | No |
| Residential substance misuse services | Effective | Good | 3 December 2025 | Location | No |
| Residential substance misuse services | Overall | Good | 3 December 2025 | Location | No |
| Residential substance misuse services | Responsive | Good | 3 December 2025 | Location | No |
| Residential substance misuse services | Safe | Good | 3 December 2025 | Location | No |
| Residential substance misuse services | Well-led | Good | 3 December 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Rehabilitation (substance abuse)
Specialisms and services
Caring for adults under 65 yrs|Caring for adults over 65 yrs|Substance misuse problems
04 Contact
Public directory details
Address: Rainford Hall,Crank Road, Crank,St. Helens, WA11 7RP
Phone: 1744419852
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.