01 Directory record
Service, provider and regulatory context
- Provider
- Potensial Limited
- CQC provider ID
- 1-101683680
- CQC location ID
- 1-132341474
- ODS code
- VLGGK
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- County Durham
- ONSPD CCG
- E38000234 · NHS County Durham CCG
- Brand
- BD266 · BRAND Potensial Limited
- Latest directory check
- 27 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 28 January 2011
- Dormant
- No
- Registered manager
- Kerr, Joy
- Care-home beds
- 13
- Latest overall rating
- Good
- Rating publication date
- 27 January 2026
- Inherited rating
- No
- UPRN
- 10013609529
- Coordinates
- 54.7999190, -1.4097010
- Parliamentary constituency
- Easington
- Provider Companies House number
- 05846789
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Mitchell, Noreen
- Provider telephone
- 01516511716
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 34085437
- Provider coordinates
- 53.3891410, -3.0339820
- Provider constituency
- Birkenhead
- Provider address
- 68 Grange Road West, Birkenhead, Merseyside, CH41 4DB
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 27 January 2026 | Location | No |
| Care Homes | Effective | Good | 27 January 2026 | Location | No |
| Care Homes | Overall | Good | 27 January 2026 | Location | No |
| Care Homes | Responsive | Good | 27 January 2026 | Location | No |
| Care Homes | Safe | Good | 27 January 2026 | Location | No |
| Care Homes | Well-led | Good | 27 January 2026 | Location | No |
| Overall | Caring | Good | 27 January 2026 | Location | No |
| Overall | Effective | Good | 27 January 2026 | Location | No |
| Overall | Overall | Good | 27 January 2026 | Location | No |
| Overall | Responsive | Good | 27 January 2026 | Location | No |
| Overall | Safe | Good | 27 January 2026 | Location | No |
| Overall | Well-led | Good | 27 January 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Learning disabilities|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Front Street,South Hetton, DH6 2TG
Phone: 1915170101
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.