01 Directory record
Service, provider and regulatory context
- Provider
- Arc Care Ltd
- CQC provider ID
- 1-12925826728
- CQC location ID
- 1-13272913976
- ODS code
- VNMF6
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South West
- NHS region
- South West
- Local authority
- Swindon
- ONSPD CCG
- E38000231 · NHS Bath and North East Somerset, Swindon and Wiltshire CCG
- Latest directory check
- 28 August 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 July 2022
- Dormant
- No
- Registered manager
- Chisvetoh, Albert
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 28 August 2025
- Inherited rating
- No
- UPRN
- 10004837823
- Coordinates
- 51.5550540, -1.7776740
- Parliamentary constituency
- Swindon South
- Provider Companies House number
- 12894287
- Provider HSCA start date
- 1 July 2022
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Chisvetoh, Albert
- Provider telephone
- 07598137421
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10004837823
- Provider coordinates
- 51.5550540, -1.7776740
- Provider constituency
- Swindon South
- Provider address
- Suite D, Hillside House, 167 Victoria Road, Swindon, SN1 3BU
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
- Physical Disability
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 28 August 2025 | Location | No |
| Homecare | Effective | Good | 28 August 2025 | Location | No |
| Homecare | Overall | Good | 28 August 2025 | Location | No |
| Homecare | Responsive | Good | 28 August 2025 | Location | No |
| Homecare | Safe | Good | 28 August 2025 | Location | No |
| Homecare | Well-led | Good | 28 August 2025 | Location | No |
| Overall | Caring | Good | 28 August 2025 | Location | No |
| Overall | Effective | Good | 28 August 2025 | Location | No |
| Overall | Overall | Good | 28 August 2025 | Location | No |
| Overall | Responsive | Good | 28 August 2025 | Location | No |
| Overall | Safe | Good | 28 August 2025 | Location | No |
| Overall | Well-led | Good | 28 August 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Suite D,Hillside House, 167 Victoria Road,Swindon, SN1 3BU
Phone: 7598137421
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.