01 Directory record
Service, provider and regulatory context
- Provider
- Compassionate Healthcare Limited
- CQC provider ID
- 1-3633346393
- CQC location ID
- 1-13401620106
- ODS code
- VNME1
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Staffordshire
- ONSPD CCG
- E38000126 · NHS North Staffordshire CCG
- Latest directory check
- 10 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 21 June 2022
- Dormant
- No
- Registered manager
- Zembe, Sabina
- Care-home beds
- 6
- Latest overall rating
- Requires improvement
- Rating publication date
- 10 August 2026
- Inherited rating
- No
- UPRN
- 100031863721
- Coordinates
- 52.9611590, -2.0406730
- Parliamentary constituency
- Stoke-on-Trent South
- Provider Companies House number
- 09463267
- Provider HSCA start date
- 10 July 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Muzuva, Malvin
- Provider telephone
- 01270505027
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 10407380
- Provider coordinates
- 53.0718790, -2.1883600
- Provider constituency
- Stoke-on-Trent North
- Provider address
- 12 Elsby Place, Stoke On Trent, Staffordshire, ST6 6RB
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 10 August 2026 | Location | No |
| Care Homes | Effective | Good | 10 August 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 10 August 2026 | Location | No |
| Care Homes | Responsive | Good | 10 August 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 10 August 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 10 August 2026 | Location | No |
| Overall | Caring | Good | 10 August 2026 | Location | No |
| Overall | Effective | Good | 10 August 2026 | Location | No |
| Overall | Overall | Requires improvement | 10 August 2026 | Location | No |
| Overall | Responsive | Good | 10 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 10 August 2026 | Location | No |
| Overall | Well-led | Requires improvement | 10 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: 177a,Uttoxeter Road, Draycott,Stoke-on-trent, ST11 9AB
Phone: 1782970812
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.