01 Directory record
Service, provider and regulatory context
- Provider
- Avon House (Balcombe) Limited
- CQC provider ID
- 1-101618257
- CQC location ID
- 1-134572043
- ODS code
- VLYLH
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- West Sussex
- ONSPD CCG
- E38000248 · NHS West Sussex CCG
- Latest directory check
- 13 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 December 2010
- Dormant
- No
- Registered manager
- Tshuma, Constancia
- Care-home beds
- 19
- Latest overall rating
- Good
- Rating publication date
- 11 October 2017
- Inherited rating
- No
- UPRN
- 100061873951
- Coordinates
- 51.0576840, -0.1318820
- Parliamentary constituency
- East Grinstead and Uckfield
- Provider Companies House number
- 05590548
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Chesler, Mandy
- Provider telephone
- 01444811282
- Provider UPRN
- 100061873951
- Provider coordinates
- 51.0576840, -0.1318820
- Provider constituency
- East Grinstead and Uckfield
- Provider address
- Stockcroft Road, Balcombe, Haywards Heath, West Sussex, RH17 6LG
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 11 October 2017 | Location | No |
| Overall | Effective | Good | 11 October 2017 | Location | No |
| Overall | Overall | Good | 11 October 2017 | Location | No |
| Overall | Responsive | Good | 11 October 2017 | Location | No |
| Overall | Safe | Good | 11 October 2017 | Location | No |
| Overall | Well-led | Requires improvement | 11 October 2017 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Stockcroft Road,Balcombe,Haywards Heath, RH17 6LG
Phone: 1444811282
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.