01 Directory record
Service, provider and regulatory context
- Provider
- Cocoon Support Ltd
- CQC provider ID
- 1-1977415292
- CQC location ID
- 1-13592717779
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Residential substance misuse
- Region
- East
- NHS region
- East of England
- Local authority
- Hertfordshire
- ONSPD CCG
- E38000079 · NHS Herts Valleys CCG
- Latest directory check
- 25 August 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 21 December 2022
- Dormant
- No
- Registered manager
- Aldridge, Gary
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 25 August 2026
- Inherited rating
- No
- UPRN
- 100080703696
- Coordinates
- 51.7533370, -0.4528760
- Parliamentary constituency
- Hemel Hempstead
- Provider Companies House number
- 2057706
- Provider charity number
- 295384
- Provider HSCA start date
- 2 June 2015
- Provider type
- Independent Healthcare Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Residential substance misuse
- Provider nominated individual
- Heath, Derek
- Provider telephone
- 01923260733
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.7271880, -0.4535090
- Provider constituency
- South West Hertfordshire
- Provider address
- Trefoil House, Red Lion Lane, Hemel Hempstead, Hertfordshire, HP3 9TE
Regulated activities
- Accommodation for persons who require treatment for substance misuse
- Treatment of disease, disorder or injury
Service types in monthly profile
- Residential substance misuse treatment and/or rehabilitation service
Service user bands
- Older People
- People who misuse drugs and alcohol
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 25 August 2026 | Location | No |
| Overall | Effective | Good | 25 August 2026 | Location | No |
| Overall | Overall | Good | 25 August 2026 | Location | No |
| Overall | Responsive | Good | 25 August 2026 | Location | No |
| Overall | Safe | Requires improvement | 25 August 2026 | Location | No |
| Overall | Well-led | Good | 25 August 2026 | Location | No |
| Residential substance misuse services | Caring | Good | 25 August 2026 | Location | No |
| Residential substance misuse services | Effective | Good | 25 August 2026 | Location | No |
| Residential substance misuse services | Overall | Good | 25 August 2026 | Location | No |
| Residential substance misuse services | Responsive | Good | 25 August 2026 | Location | No |
| Residential substance misuse services | Safe | Requires improvement | 25 August 2026 | Location | No |
| Residential substance misuse services | Well-led | Good | 25 August 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Rehabilitation (substance abuse)
Specialisms and services
Caring for adults under 65 yrs|Caring for adults over 65 yrs|Substance misuse problems
04 Contact
Public directory details
Address: 33 Sawyers Way,Hemel Hempstead, HP2 4ED
Phone: Not supplied
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.