CQC Regulated care location

The Manse Residential Care Home

11 South Norwood Hill,South Norwood,London, SE25 6AA

01 Directory record

Service, provider and regulatory context

Provider
Sanctuary Care Limited
CQC provider ID
1-102643190
CQC location ID
1-135968341
ODS code
VL14C
Care home
Yes
Location type
Social Care Org
Primary inspection category
Residential social care
Region
London
NHS region
London
Local authority
Croydon
ONSPD CCG
E38000245 · NHS South West London CCG
Brand
BD206 · BRAND Sanctuary Care Limited
Latest directory check
23 June 2025

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
16 December 2010
Dormant
No
Registered manager
Paupiah, Nitin
Care-home beds
35
Latest overall rating
Good
Rating publication date
23 June 2025
Inherited rating
No
UPRN
100020657527
Coordinates
51.4001490, -0.0764300
Parliamentary constituency
Croydon West
Provider Companies House number
04231521
Provider HSCA start date
1 October 2010
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Residential social care
Provider nominated individual
Palmer, Louise
Provider telephone
01782561398
Provider website recorded
Available through the source page
Provider PAF ID
62108486
Provider coordinates
52.1962000, -2.2251380
Provider constituency
Worcester
Provider address
Chamber Court, Castle Street, Worcester, Worcestershire, WR1 3ZQ

Regulated activities

  • Accommodation for persons who require nursing or personal care

Service types in monthly profile

  • Care home service without nursing

Service user bands

  • Dementia
  • Older People
  • Physical Disability
  • Sensory Impairment

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
Care HomesCaringGood23 June 2025LocationNo
Care HomesEffectiveGood23 June 2025LocationNo
Care HomesOverallGood23 June 2025LocationNo
Care HomesResponsiveGood23 June 2025LocationNo
Care HomesSafeGood23 June 2025LocationNo
Care HomesWell-ledGood23 June 2025LocationNo
OverallCaringGood23 June 2025LocationNo
OverallEffectiveGood23 June 2025LocationNo
OverallOverallGood23 June 2025LocationNo
OverallResponsiveGood23 June 2025LocationNo
OverallSafeGood23 June 2025LocationNo
OverallWell-ledGood23 June 2025LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Residential homes

Specialisms and services

Sensory impairments|Dementia|Caring for adults over 65 yrs|Physical disabilities

04 Contact

Public directory details

Address: 11 South Norwood Hill,South Norwood,London, SE25 6AA

Phone: 2087712832

A service website is recorded by CQC; it is available through the source page so this profile contains no external link.