01 Directory record
Service, provider and regulatory context
- Provider
- Townsend Life Care Ltd
- CQC provider ID
- 1-131468981
- CQC location ID
- 1-138889495
- ODS code
- VL497
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Kent
- ONSPD CCG
- E38000237 · NHS Kent and Medway CCG
- Latest directory check
- 6 October 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 24 January 2011
- Dormant
- No
- Registered manager
- Amber, Jean
- Care-home beds
- 70
- Latest overall rating
- Requires improvement
- Rating publication date
- 6 October 2025
- Inherited rating
- No
- UPRN
- 100062281763
- Coordinates
- 51.3803370, 1.4393130
- Parliamentary constituency
- East Thanet
- Provider Companies House number
- 07175509
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Townsend, Angela
- Provider telephone
- 01843602266
- Provider coordinates
- 51.3557100, 1.4361880
- Provider constituency
- East Thanet
- Provider address
- Port Regis, Convent Road, Broadstairs, Kent, CT10 1PR
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 6 October 2025 | Location | No |
| Care Homes | Effective | Good | 6 October 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 6 October 2025 | Location | No |
| Care Homes | Responsive | Good | 6 October 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 6 October 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 6 October 2025 | Location | No |
| Overall | Caring | Good | 6 October 2025 | Location | No |
| Overall | Effective | Good | 6 October 2025 | Location | No |
| Overall | Overall | Requires improvement | 6 October 2025 | Location | No |
| Overall | Responsive | Good | 6 October 2025 | Location | No |
| Overall | Safe | Requires improvement | 6 October 2025 | Location | No |
| Overall | Well-led | Requires improvement | 6 October 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Convent Road,Broadstairs, CT10 3PR
Phone: 1843602266