01 Directory record
Service, provider and regulatory context
- Provider
- Cera Care Operations Limited
- CQC provider ID
- 1-101642943
- CQC location ID
- 1-138948870
- ODS code
- VN0E0
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Brand
- BD214 · BRAND Cera Care
- Latest directory check
- 7 March 2019
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 November 2010
- Dormant
- No
- Registered manager
- Blake-Tracy, Mandi
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 7 March 2019
- Inherited rating
- No
- UPRN
- 200004282361
- Coordinates
- 52.6532470, 1.2566360
- Parliamentary constituency
- Norwich North
- Provider Companies House number
- 04320403
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Donald, Charlotte
- Provider telephone
- 03301239180
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100091470093
- Provider coordinates
- 51.9219670, 0.9314930
- Provider constituency
- Colchester
- Provider address
- Crown House, Stephenson Road, Severalls Industrial Park, Colchester, CO4 9QR
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- People who misuse drugs and alcohol
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 7 March 2019 | Location | No |
| Overall | Effective | Good | 7 March 2019 | Location | No |
| Overall | Overall | Good | 7 March 2019 | Location | No |
| Overall | Responsive | Good | 7 March 2019 | Location | No |
| Overall | Safe | Good | 7 March 2019 | Location | No |
| Overall | Well-led | Good | 7 March 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Substance misuse problems|Physical disabilities
04 Contact
Public directory details
Address: 108 Hellesdon Park Industrial Estate,Off Drayton Park Road,Norwich, NR6 5DR
Phone: 1603320360
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.