01 Directory record
Service, provider and regulatory context
- Provider
- Redditch Borough Council
- CQC provider ID
- 1-101672764
- CQC location ID
- 1-140628598
- ODS code
- VN216
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Worcestershire
- ONSPD CCG
- E38000236 · NHS Herefordshire and Worcestershire CCG
- Latest directory check
- 9 June 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 11 January 2011
- Dormant
- No
- Registered manager
- White, Shona
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 9 June 2026
- Inherited rating
- No
- UPRN
- 100121387603
- Coordinates
- 52.3079900, -1.9621070
- Parliamentary constituency
- Redditch
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Willis, Judith
- Provider telephone
- 0152764252
- Provider coordinates
- 52.3051670, -1.9385550
- Provider constituency
- Redditch
- Provider address
- Town Hall, Walter Stranz Square, Redditch, Worcestershire, B98 8AH
Regulated activities
- Personal care
Service types in monthly profile
- Extra Care housing services
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 9 June 2026 | Location | No |
| Homecare | Effective | Good | 9 June 2026 | Location | No |
| Homecare | Overall | Good | 9 June 2026 | Location | No |
| Homecare | Responsive | Good | 9 June 2026 | Location | No |
| Homecare | Safe | Good | 9 June 2026 | Location | No |
| Homecare | Well-led | Good | 9 June 2026 | Location | No |
| Overall | Caring | Good | 9 June 2026 | Location | No |
| Overall | Effective | Good | 9 June 2026 | Location | No |
| Overall | Overall | Good | 9 June 2026 | Location | No |
| Overall | Responsive | Good | 9 June 2026 | Location | No |
| Overall | Safe | Good | 9 June 2026 | Location | No |
| Overall | Well-led | Good | 9 June 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Supported housing
Specialisms and services
Sensory impairments|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Willow Way,Batchley,Redditch, B97 6PG
Phone: 1527584769