01 Directory record
Service, provider and regulatory context
- Provider
- Aurem Care (South Haven Lodge) Limited
- CQC provider ID
- 1-126821487
- CQC location ID
- 1-141202476
- ODS code
- VLKTR
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South East
- NHS region
- South East
- Local authority
- Southampton
- ONSPD CCG
- E38000253 · NHS Hampshire, Southampton and Isle of Wight CCG
- Brand
- BD303 · BRAND New Century Care
- Latest directory check
- 27 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 18 January 2011
- Dormant
- No
- Registered manager
- Stewart, Anne-Marie
- Care-home beds
- 46
- Latest overall rating
- Requires improvement
- Rating publication date
- 27 November 2025
- Inherited rating
- No
- UPRN
- 100062517244
- Coordinates
- 50.8969850, -1.3698360
- Parliamentary constituency
- Southampton Itchen
- Provider Companies House number
- 04986946
- Provider HSCA start date
- 18 January 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Chabata, Esabel
- Provider telephone
- 01206489150
- Provider website recorded
- Available through the source page
- Provider coordinates
- 51.8966150, -2.0839600
- Provider constituency
- Cheltenham
- Provider address
- Windsor House, Bayshill Road, Cheltenham, GL50 3AT
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Mental Health
- Older People
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 27 November 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 27 November 2025 | Location | No |
| Care Homes | Responsive | Good | 27 November 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 27 November 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 27 November 2025 | Location | No |
| Overall | Caring | Good | 27 November 2025 | Location | No |
| Overall | Overall | Requires improvement | 27 November 2025 | Location | No |
| Overall | Responsive | Good | 27 November 2025 | Location | No |
| Overall | Safe | Requires improvement | 27 November 2025 | Location | No |
| Overall | Well-led | Requires improvement | 27 November 2025 | Location | No |
| Care Homes | Effective | Good | 31 March 2025 | Location | No |
| Overall | Effective | Good | 31 March 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 69-73 Portsmouth Road,Woolston,Southampton, SO19 9BE
Phone: 2380685606
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.