01 Directory record
Service, provider and regulatory context
- Provider
- Willowbrook Healthcare Limited
- CQC provider ID
- 1-3105856072
- CQC location ID
- 1-14212680672
- ODS code
- VNNDM
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- London
- NHS region
- London
- Local authority
- Camden
- ONSPD CCG
- E38000240 · NHS North Central London CCG
- Brand
- BD293 · BRAND Avery
- Latest directory check
- 26 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 11 November 2022
- Dormant
- No
- Registered manager
- Cross, Helene
- Care-home beds
- 82
- Latest overall rating
- Good
- Rating publication date
- 26 January 2026
- Inherited rating
- No
- UPRN
- 5092856
- Coordinates
- 51.5397080, -0.1807100
- Parliamentary constituency
- Hampstead and Highgate
- Provider Companies House number
- 6655208
- Provider HSCA start date
- 1 March 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Southall, Natasha
- Provider telephone
- 01604675566
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 35131425
- Provider coordinates
- 52.2147230, -0.9442740
- Provider constituency
- Northampton South
- Provider address
- 3 Cygnet Drive, Swan Valley, Northampton, Northamptonshire, NN4 9BS
- Primary dual-registration ID
- Y
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 26 January 2026 | Location | No |
| Care Homes | Effective | Good | 26 January 2026 | Location | No |
| Care Homes | Overall | Good | 26 January 2026 | Location | No |
| Care Homes | Responsive | Good | 26 January 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 26 January 2026 | Location | No |
| Care Homes | Well-led | Good | 26 January 2026 | Location | No |
| Overall | Caring | Good | 26 January 2026 | Location | No |
| Overall | Effective | Good | 26 January 2026 | Location | No |
| Overall | Overall | Good | 26 January 2026 | Location | No |
| Overall | Responsive | Good | 26 January 2026 | Location | No |
| Overall | Safe | Requires improvement | 26 January 2026 | Location | No |
| Overall | Well-led | Good | 26 January 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 48 Boundary Road,London, NW8 0HJ
Phone: 2038220040
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.