01 Directory record
Service, provider and regulatory context
- Provider
- Care Quality Services Limited
- CQC provider ID
- 1-6129891850
- CQC location ID
- 1-14443163144
- ODS code
- VNNXG
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Newcastle upon Tyne
- ONSPD CCG
- E38000212 · NHS Newcastle Gateshead CCG
- Brand
- BD214 · BRAND Cera Care
- Latest directory check
- 10 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 24 January 2023
- Dormant
- No
- Registered manager
- Porter, Louise
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 10 March 2026
- Inherited rating
- No
- UPRN
- 4510136503
- Coordinates
- 54.9828390, -1.6564550
- Parliamentary constituency
- Newcastle upon Tyne Central and West
- Provider Companies House number
- 11696513
- Provider HSCA start date
- 18 January 2019
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Donald, Charlotte
- Provider telephone
- 03301239180
- Provider UPRN
- 10023357505
- Provider coordinates
- 52.8168280, -2.0841730
- Provider constituency
- Stone, Great Wyrley and Penkridge
- Provider address
- Units 1 & 2 Cavendish House, Lakhpur Court, Staffordshire Technology Park, Stafford, ST18 0FX
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 10 March 2026 | Location | No |
| Homecare | Effective | Good | 10 March 2026 | Location | No |
| Homecare | Overall | Good | 10 March 2026 | Location | No |
| Homecare | Responsive | Good | 10 March 2026 | Location | No |
| Homecare | Safe | Good | 10 March 2026 | Location | No |
| Homecare | Well-led | Good | 10 March 2026 | Location | No |
| Overall | Caring | Good | 10 March 2026 | Location | No |
| Overall | Effective | Good | 10 March 2026 | Location | No |
| Overall | Overall | Good | 10 March 2026 | Location | No |
| Overall | Responsive | Good | 10 March 2026 | Location | No |
| Overall | Safe | Good | 10 March 2026 | Location | No |
| Overall | Well-led | Good | 10 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Suites A & C Fenham Studios,Fenham Hall Drive,Newcastle Upon Tyne, NE4 9YL
Phone: 1912133600