01 Directory record
Service, provider and regulatory context
- Provider
- Ideal Carehomes (5) Limited
- CQC provider ID
- 1-14163846145
- CQC location ID
- 1-14575004900
- ODS code
- VNNY1
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Stoke-on-Trent
- ONSPD CCG
- E38000175 · NHS Stoke on Trent CCG
- Brand
- BD668 · BRAND Welltower
- Latest directory check
- 23 November 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 January 2023
- Dormant
- No
- Registered manager
- Smith, Samuel
- Care-home beds
- 66
- Latest overall rating
- Requires improvement
- Rating publication date
- 23 November 2025
- Inherited rating
- No
- UPRN
- 3455149486
- Coordinates
- 53.0129840, -2.2037080
- Parliamentary constituency
- Stoke-on-Trent Central
- Provider Companies House number
- 14198698
- Provider HSCA start date
- 16 January 2023
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Selby, Anna
- Provider telephone
- 01325351100
- Provider website recorded
- Available through the source page
- Provider UPRN
- 6135366
- Provider coordinates
- 51.5046910, -0.0133690
- Provider constituency
- Poplar and Limehouse
- Provider address
- 5 Churchill Place, 10th Floor, London, E14 5HU
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 23 November 2025 | Location | No |
| Care Homes | Effective | Requires improvement | 23 November 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 23 November 2025 | Location | No |
| Care Homes | Responsive | Good | 23 November 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 23 November 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 23 November 2025 | Location | No |
| Overall | Caring | Good | 23 November 2025 | Location | No |
| Overall | Effective | Requires improvement | 23 November 2025 | Location | No |
| Overall | Overall | Requires improvement | 23 November 2025 | Location | No |
| Overall | Responsive | Good | 23 November 2025 | Location | No |
| Overall | Safe | Requires improvement | 23 November 2025 | Location | No |
| Overall | Well-led | Requires improvement | 23 November 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Robert Knox Way,Stoke-on-trent, ST4 6FD
Phone: 1134654085
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.