01 Directory record
Service, provider and regulatory context
- Provider
- Vivacare Limited
- CQC provider ID
- 1-101694524
- CQC location ID
- 1-146198226
- ODS code
- VLWHX
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- South West
- NHS region
- South West
- Local authority
- Plymouth
- ONSPD CCG
- E38000230 · NHS Devon CCG
- Latest directory check
- 12 September 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 20 April 2011
- Dormant
- No
- Registered manager
- Munden, Beverly
- Care-home beds
- 20
- Latest overall rating
- Requires improvement
- Rating publication date
- 12 September 2025
- Inherited rating
- No
- UPRN
- 100040468539
- Coordinates
- 50.3776940, -4.1666790
- Parliamentary constituency
- Plymouth Sutton and Devonport
- Provider Companies House number
- 05280061
- Provider HSCA start date
- 20 April 2011
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Ashdown, Andrew
- Provider telephone
- 01803935341
- Provider UPRN
- 100040547050
- Provider coordinates
- 50.4641730, -3.5196190
- Provider constituency
- Torbay
- Provider address
- Riviera Court, Hunsdon Road, Torquay, Devon, TQ1 1QB
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Mental Health
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Effective | Requires improvement | 12 September 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 12 September 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 12 September 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 12 September 2025 | Location | No |
| Overall | Effective | Requires improvement | 12 September 2025 | Location | No |
| Overall | Overall | Requires improvement | 12 September 2025 | Location | No |
| Overall | Safe | Requires improvement | 12 September 2025 | Location | No |
| Overall | Well-led | Requires improvement | 12 September 2025 | Location | No |
| Overall | Responsive | Good | 20 August 2022 | Location | No |
| Overall | Caring | Good | 28 April 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Caring for adults under 65 yrs|Mental health conditions
04 Contact
Public directory details
Address: 3 Nelson Gardens,Stoke,Plymouth, PL1 5RH
Phone: 1752567199
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.