01 Directory record
Service, provider and regulatory context
- Provider
- Polly Care Services Limited
- CQC provider ID
- 1-7773711415
- CQC location ID
- 1-14865037743
- ODS code
- VNP38
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- South East
- NHS region
- South East
- Local authority
- Hampshire
- ONSPD CCG
- E38000252 · NHS Frimley CCG
- Latest directory check
- 22 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 25 January 2023
- Dormant
- No
- Registered manager
- Sali-Rodriques, Maria
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 22 January 2026
- Inherited rating
- No
- PAF ID
- 62270812
- Coordinates
- 51.2971520, -0.8200380
- Parliamentary constituency
- North East Hampshire
- Provider Companies House number
- 12059618
- Provider HSCA start date
- 26 February 2020
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Sali, Annie
- Provider telephone
- 02086851777
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10091767578
- Provider coordinates
- 51.3988750, -0.1791150
- Provider constituency
- Mitcham and Morden
- Provider address
- Room 9118 Access House, 141 Morden Road, Mitcham, CR4 4DG
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 22 January 2026 | Location | No |
| Homecare | Effective | Good | 22 January 2026 | Location | No |
| Homecare | Overall | Requires improvement | 22 January 2026 | Location | No |
| Homecare | Responsive | Good | 22 January 2026 | Location | No |
| Homecare | Safe | Requires improvement | 22 January 2026 | Location | No |
| Homecare | Well-led | Requires improvement | 22 January 2026 | Location | No |
| Overall | Caring | Good | 22 January 2026 | Location | No |
| Overall | Effective | Good | 22 January 2026 | Location | No |
| Overall | Overall | Requires improvement | 22 January 2026 | Location | No |
| Overall | Responsive | Good | 22 January 2026 | Location | No |
| Overall | Safe | Requires improvement | 22 January 2026 | Location | No |
| Overall | Well-led | Requires improvement | 22 January 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Centaur House,Ancells Road,Fleet, GU51 2UJ
Phone: Not supplied